Tag Archives: walt disney

Doing the Impossible Like Walt Disney

By Mark Bowser

“It’s kind of fun to do the impossible.”

Walt Disney

Impossible. Noah Webster’s 1828 dictionary defines it as “That cannot be… Impracticable; not feasible; that cannot be done.” But Walt Disney made it a habit of doing what others labeled impossible.

Hmmm, he made it a habit. Let’s think about that for a minute. Webster’s defines habit as “A disposition or condition of the mind or body acquired by custom or a frequent repetition of the same act. Habit is that which is held or retained, the effect of custom or frequent repetition. Hence we speak of good habits and bad habits.”

Disney made it a point of repetition to tackle what others said was impossible. He believed in possibilities and he constantly took action on that belief. Because of that action and belief, today we have Snow White and The Seven Dwarves, Disneyland, Walt Disney World, and the list goes on and on.

So, how do we, like Disney, accomplish the impossible? I believe there are four pivotal steps in accomplishing the impossible. Let’s explore them together.

One, DREAM. Without a dream, possibilities wither on the vine. What do you have in your heart? If you knew you wouldn’t fail, what would you do? It was T.E. Lawrence who said, “All men dream, but not equally. Those who dream by night in the dusty recesses of their minds, wake in the day to find that it was vanity: but the dreamers of the day are dangerous men, for they may act on their dreams with open eyes, to make them possible.” Let us all become a little more dangerous. Let us become men and women of enthusiasm, passion, and of conviction for a dream.

Two, have a GAME PLAN OF ACTION. Having a big dream isn’t enough. We must put those dreams into action. Break your dream down into bite size chunks and get to work on them. Paul J. Meyer said, “Crystallize your goals. Make a plan for achieving them and set yourself a deadline. Then, with supreme confidence, determination and disregard for obstacles and other people’s criticisms, carry out your plan.”

Three, WHO CAN HELP YOU? No one can reach the top of success mountain all by themself? Disney had his brother Roy. He also had a team of dedicated believers. And even when Disney had thinkers of impossibles in his inner circle, he sought help elsewhere. Who can help you? Who has the financial possibilities? Who has the asset possibilities? Who believes in you and your dream?

Four, FAITH. To succeed at your dream, you have to have unshakable belief. Times will get tough. The road will become hazardous during your journey. What is going to keep you going? You must have faith and hope to keep going. A faith in God, in yourself, and in the importance of your dream. Martin Luther King, Jr. said, “Faith is taking the first step even when you don’t see the whole staircase.”

When you have those four steps in place, you can’t lose. Your dream is alive! After all, dreams do come true. We have a Walt Disney World to prove it. Disney was right. It is fun doing the impossible.

*Mark Bowser is one of the top Sales Trainers and Professional Speakers in the United States. He is the author of several books including “Sales Success” with Zig Ziglar, “Sell Your Way To Success,” “Jesus, Take the Wheel” and “Some Gave It All” with Danny Lane (endorsed by Chuck Norris)

*To Book Mark Bowser to speak at your next conference or training event then email info@MarkBowser.com or visit www.MarkBowser.com.

The Foundations of Success: The Power of Plussing Like Walt Disney

What is plussing? How can it take you to the next level of success? Find out in this inspiring video by Professional Speaker, Author, and Master Sales Trainer Mark Bowser

https://youtu.be/Y9EHnmkkQaI

Your Team is One of Your Greatest Assets

By Mark Bowser

Why do people go back to the Disney Parks over and over again, year after year?  Is it the fun rides? Is it the awesome shows?  Yes and no.  Yes, the shows are incredible and the rides are tremendous fun. But, that is not what brings people back.  Walt Disney World is the most traveled to vacation destination in the world for one reason and one reason alone.

Walt Disney said, “The first year [at Disneyland] I leased out the parking concession, brought in the usual security guards—things like that—but soon realized my mistake. I couldn’t have outside help and still get over my idea of hospitality. So now we recruit and train every one of our employees. I tell the security police, for instance, that they are never to consider themselves cops. They are there to help people. The visitors are our guests. It’s like running a fine restaurant. Once you get the policy going, it grows.”

People go back again and again to Disney because of the service.  Or, what Walt called “Hospitality.” Disney makes people feel good.  They make us feel special. They give us a magical experience. Someone who is not part of your official team should never be on the front lines servicing your customers. In other words, outside vendors or contractors will never be able to do as good of job as front line team members in servicing your customers. Why?  Because you can’t control their training and the odds are they aren’t sold on your business philosophy.  It is more likely a job to them.  A paycheck…not a passion for the organization.

On the other hand, you will discover what Walt did if you adopt three action principles.

1. Be picky on who you hire.  You are not looking for a warm body.  You are looking for the right person.  Hire nice people. Happy people. Compassionate people. Or, as Jim Collins said in his runaway bestselling book, you need to get “the right people on the bus.”

2. Train them well. Create policies and procedures with actionable steps to perform extraordinary customer service.

3. Reward your team well.

That is it!  Great business success isn’t that difficult.  We just have to live by simple principles like Walt…and take action on them every single day.

*To check Mark Bowser’s speaking availability for your next conference or training event then email info@MarkBowser.com or visit www.MarkBowser.com

*Mark Bowser is the author of several books including “Sales Success” with Zig Ziglar, “Some Gave It All” with Danny Lane (endorsed by Chuck Norris), and inspirational books such as “Jesus, Take the Wheel.”

Monotony…Be Gone!

By Mark Bowser

“The only thing we should fear and be on constant guard against is getting bogged down— getting into the ruts of monotony and timeworn repetitions which the business of entertainment cannot long stand.” Walt Disney

So true of life too.  If we get bogged down in tradition for tradition’s sake, then growth is dead.  Now, don’t get mad at me.  I have no problem with traditions.  I love traditions. I love how my family does Christmas.  I love the sentimental value of doing the same things year after  year, after year.

But, to adopt that philosophy when it comes to how we run our business’ or for that matter how we run our lives will end in disaster.  We must always be about improvement.  How can we take something that has been done for years and make it better?  You don’t have to reinvent the wheel in order to be a great success.  All you have to do is come up with a new way to use the wheel or to improve the wheel itself.

So, what about you and your career?  Where are you going to improve?  What inspiration can you give to a “timeworn repetition?”  Give these questions some thought and before you know it, your magical dreams will become a reality.

*Mark Bowser is a one of the top Sales experts in the nation today.  For information on how he can help your team double or triple their sales then contact him at Empowering Enterprises, Inc. at (513)252-GOAL or email info@MarkBowser.com.  

*Pick up one of his inspiring books at http://www.Amazon.com/author/markbowser

What Is Your Disneyland?

By Mark Bowser

Have you ever been confronted by a critic? Have you ever felt your emotional knees buckle under the stress? Haven’t we all! Well, listen to the words of Walt Disney, “Almost everyone warned us that Disneyland would be a Hollywood spectacular – a spectacular failure. But they were thinking about an amusement park, and we believed in our idea – a family park where parents and children could have fun together.”

So, what is your Disneyland? What are people saying about your big business dream? Critics will always be there. They come out of the woodwork like cockroaches to stomp on your parade. But, just like a cockroach, they only have power if you give it to them. Don’t give it to them!

NEXT STEPS: Let’s connect on LinkedIn. Also, I encourage you to sign up for one of our business success newsletters at http://www.MarkBowser.com

Mark Bowser is an Author and Corporate Trainer who helps companies close more sales, provide exceptional customer service, and make more income.

Mark’s video review of the book “How to Be Like Walt”

Great book on Walt Disney 

http://bit.ly/1YJbLYt

Teamwork Makes A Dream A Reality

“It takes People to Make the Dream a Reality” Walter Disney

http://www.MarkBowser.com