Category Archives: sales

Secret to Your Sales Success: Opening the Vault

What is it that the best sales professionals know….that others don’t?

#selling, #sales training

The Foundations of Success: The Power of Plussing Like Walt Disney

What is plussing? How can it take you to the next level of success? Find out in this inspiring video by Professional Speaker, Author, and Master Sales Trainer Mark Bowser

https://youtu.be/Y9EHnmkkQaI

Your Team is One of Your Greatest Assets

By Mark Bowser

Why do people go back to the Disney Parks over and over again, year after year?  Is it the fun rides? Is it the awesome shows?  Yes and no.  Yes, the shows are incredible and the rides are tremendous fun. But, that is not what brings people back.  Walt Disney World is the most traveled to vacation destination in the world for one reason and one reason alone.

Walt Disney said, “The first year [at Disneyland] I leased out the parking concession, brought in the usual security guards—things like that—but soon realized my mistake. I couldn’t have outside help and still get over my idea of hospitality. So now we recruit and train every one of our employees. I tell the security police, for instance, that they are never to consider themselves cops. They are there to help people. The visitors are our guests. It’s like running a fine restaurant. Once you get the policy going, it grows.”

People go back again and again to Disney because of the service.  Or, what Walt called “Hospitality.” Disney makes people feel good.  They make us feel special. They give us a magical experience. Someone who is not part of your official team should never be on the front lines servicing your customers. In other words, outside vendors or contractors will never be able to do as good of job as front line team members in servicing your customers. Why?  Because you can’t control their training and the odds are they aren’t sold on your business philosophy.  It is more likely a job to them.  A paycheck…not a passion for the organization.

On the other hand, you will discover what Walt did if you adopt three action principles.

1. Be picky on who you hire.  You are not looking for a warm body.  You are looking for the right person.  Hire nice people. Happy people. Compassionate people. Or, as Jim Collins said in his runaway bestselling book, you need to get “the right people on the bus.”

2. Train them well. Create policies and procedures with actionable steps to perform extraordinary customer service.

3. Reward your team well.

That is it!  Great business success isn’t that difficult.  We just have to live by simple principles like Walt…and take action on them every single day.

*To check Mark Bowser’s speaking availability for your next conference or training event then email info@MarkBowser.com or visit www.MarkBowser.com

*Mark Bowser is the author of several books including “Sales Success” with Zig Ziglar, “Some Gave It All” with Danny Lane (endorsed by Chuck Norris), and inspirational books such as “Jesus, Take the Wheel.”

Sell Your Way To Success: Tap Into Your Greatness

“If you choose to tap into your greatness, then you will live an extraordinary life. We may not all be famous. We may not all be financially rich. But we all have greatness to make a difference in this world. Dr. Martin Luther King, Jr., said, ‘If a man is called to be a street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, here lived a great street sweeper who did his job well.’”

*Excerpted from “Sell Your Way to Success” by Mark Bowser. Get Your Copy Now from Amazon! http://amzn.to/XWGK8M

Sales Success: When The Student Is Ready…The Teacher Arrives

Finally, The Mentor To Help You Sell More!

“So, what brings you to Sam’s house today?” asked Digger.

“Oh, no reason.”

“You don’t seem like a man who came for no reason.”

Jack sighed and reluctantly said, “Oh, I am having some trouble at work.” Why was he opening up to this man? Who is this guy?

“Not enough sales, huh?”

“How did… how did you know? How did you even know that I am in sales?” stammered a now very freaked out Jack.

“That is why I am here.”

“What do you mean that is why you are here?”

Digger looked at Jack with those piercing eyes and said in a calm, firm voice, “Jack, I have been sent to you. I can help you solve your challenge.”

*excerpted from “Sales Success” by Mark Bowser with Zig Ziglar

Learn Sales Success with this career changing book http://amzn.to/1QhCiph

“What’s Wrong With Me…”

“How can you be so incompetent? One sale! One sale! How can you only make one sale in a month? That is ridiculous. It was a measly sale at that!” bellowed an extremely angry and frustrated sales manager. “Jack, if I don’t see improvement soon, you are out of here.” “Not again,” thought a very depressed, dejected Jack Blake. This was his third sales job in a year and he was failing again. “What is wrong with me?”

*Excerpted from “Sales Success” by Mark Bowser with Zig Ziglar and Scott McKain

If you have ever felt like Jack then rest assured there is nothing wrong with you. You may just lack proper sales training. “Sales Success” can be that answer for you.

http://amzn.to/1QhCiph

“Sales Success” is different!

Well, Sales Success is different. Mark Bowser has written an inspiring story that weaves the selling lessons together into a complete selling system that will propel you to the top of your selling goals. Mark has then assembled a team of the best sales trainers and authors in the world today. To be the best, you need to learn from the best. Through these top experts such as Scott McKain, Tom Hopkins, the late Zig Ziglar and many

http://amzn.to/1QhCiph